TAISPEAK
Tai speaks on turning customers into Fans, leadership, music, faith, and navigating AI.
The feed below contains an assortment of my personal blogs as well as podcast appearances.
Customer Service Revolution: How to Turn Customers into Fans
I sat down with John DiJulius on The Customer Service Revolution Podcast to talk about the difference between a satisfied customer and a Fan, and what it takes to create people who come back, recommend you, and feel connected to your brand.
Foundational Fathers: When It’s Time to Move
I joined the Foundational Fathers Podcast to talk about faith, patience, and what happens when God says it’s time to move, from waiting well and failing forward to why serving others is how you create Fans in every part of life.
Get Well: Unfiltered on Music, Grief and Authenticity
I sat down with Nate Mirabella on the Get Well podcast for an unfiltered conversation about music, grief, and what it means to stay authentic when life does not go the way you planned.
Atlanta Business Radio: Turning Customers into Lifelong Fans
Lee Kantor invited me onto Atlanta Business Radio to talk about Market Like a Rockstar and how any business, in any industry, can turn customers into lifelong Fans.
Backstage Money: Turning Fans Into Lifelong Advocates
Jason K Powers and I talked about the early business lessons of a touring band, the brutal review that changed how I define success, the bouncer principle, and what Bono taught me about what Fans really want.
Called to Music: Building Real Fans as an Artist
Bryan Boliver and I talked about how THIRD DAY built a loyal fanbase, the shift from crossover to spillover thinking, and how independent artists and worship leaders can build real Fans.
The Salty Christians: Backstage on the 30th Anniversary Tour
The Salty Christians caught up with me backstage in Nashville during THIRD DAY’s 30th Anniversary Tour to talk about the band’s eleven-year break, carrying grief, repairing relationships, and being salt and light in a divided world.